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Next Restaurant — Documentation

order

EVENT order

order.placed, order.updated, order.status_changed, order.cancelled, order.completed, order.refunded

Trigger

data is the order exactly as GET /orders/{id} returns it. order.cancelled adds reason. Every delivery carries webhook-id, webhook-timestamp and, when a signing secret is set, webhook-signature (Standard Webhooks) and X-NextRestaurant-Signature. Answer 2xx within 5 seconds; anything else is retried after 1m, 5m, 30m, 2h, 6h, 12h and 24h, with the same webhook-id. Answer 410 to stop deliveries to this URL for that event.

Payload

{
    "id": "msg_7c1e0f3a9b2d4c6e8f0a1b2c3d4e5f60",
    "type": "order.placed",
    "event": "string",
    "data": {
        "id": 1,
        "order_number": "ORD-000591",
        "location_id": 1,
        "customer_id": 1,
        "table_id": 1,
        "channel": "web",
        "source": "string",
        "status": "placed",
        "fulfillment_status": "in_kitchen",
        "guest_count": 1,
        "subtotal": 1.5,
        "discount_total": 1.5,
        "tax_total": 1.5,
        "service_charge": 1.5,
        "tip_total": 1.5,
        "delivery_fee": 1.5,
        "grand_total": 1.5,
        "currency": "string",
        "notes": "string",
        "scheduled_for": "string",
        "placed_at": "string",
        "completed_at": "string",
        "cancelled_at": "string",
        "cancel_reason": "string",
        "created_at": "string",
        "updated_at": "string",
        "items": [
            {
                "id": 1,
                "item_id": 1,
                "variation_id": 1,
                "name_snapshot": "Margherita Pizza (Large)",
                "qty": 1.5,
                "unit_price": 1.5,
                "modifiers_total": 1.5,
                "discount_amount": 1.5,
                "line_total": 1.5,
                "status": "pending",
                "seat_number": 1,
                "notes": "string"
            }
        ],
        "payments": [
            {
                "id": 1,
                "order_id": 1,
                "location_id": 1,
                "method": "cash",
                "amount": 1.5,
                "tip_amount": 1.5,
                "refunded_total": 1.5,
                "currency": "string",
                "status": "captured",
                "reference": "string",
                "paid_at": "string",
                "created_at": "string",
                "updated_at": "string"
            }
        ]
    },
    "timestamp": "2026-01-01T12:00:00Z"
}

See also

All Extensions