order.cancelled
EVENT order.cancelled
An order is cancelled, with the reason
Trigger
An order is cancelled.
Payload fields
| Field | Type | Meaning |
|---|---|---|
id |
integer |
Internal order id. |
status |
string |
|
reason |
string |
Free text captured at cancellation. |
location_id |
integer |
Payload
{
"id": "msg_9d7c3a15e820b46fa5c1027de6394bb8",
"type": "order.cancelled",
"event": "order.cancelled",
"data": {
"id": 580,
"status": "cancelled",
"reason": "Customer no-show",
"location_id": 2
},
"timestamp": "2026-09-07T21:03:44+00:00"
}See also
- Webhook events — envelope, signing and delivery